How to Claim Your Plex Server?

After you install Plex Media Server, and then have it start for the first time, you will get a message that the server is unclaimed. This means that the server is not associated with any Plex account.

When a Plex server is not associated with an account, the following message will appear in the server settings:

This server is unclaimed and not secure
Claiming this server will associate it with your Plex account. This helps your devices find each other and helps keep your media safe.

You will also see this message if you reset your Plex password, and then check the checkbox stating that all devices associated with you Plex account will be signed out. This option will not only sign out of client devices, but also any servers associated with your account.

Depending on how your Plex server is configured, there are different methods that can be used to claim your Plex server. The steps associated with each method are detailed below.

How to Claim Your Plex Server?

Table of contents

Access the local Plex Web App
The steps needed to access the local Plex Web App needed to claim your Plex server.
Claim Your Plex Server
The steps needed to claim your server in the local Plex Web App.

Access the local Plex Web App

You claim your Plex server through the local version of the Plex Web App. How you access the Web App is dependent on how Plex is configured. This section will list the various ways you can access the local Web App.

On the Plex server

From the Plex server, you can use the following steps:

  1. Open your Web browser.
  2. Enter http://localhost:32400/web or http://127.0.0.1:32400/web into the address bar.
  3. The Plex Web App will load in the Web browser.

On the same network

If you are on the same network as your Plex server, you can do the following:

  1. Open your Web browser.
  2. Enter http://[Plex Server IP Address]:32400/web into the address bar.
  3. The Plex Web App will load in the Web browser.

On a different network

If your Plex server is on a different network, then you will need to setup a SSH tunnel. This will allow you to access your Plex server as if it were local.

Linux or OS X

If your Plex server is running on Linux, or a Mac, you can connect to your Plex Web App through an SSH tunnel using the following steps:

  1. Open a terminal window.
  2. In the terminal window enter: [Plex Server IP Address] - L 8888:localhost:32400.
  3. Open your Web browser.
  4. Enter http://localhost:32400/web into the address bar.

Windows

If your Plex server is running on Windows, you will need to use an application like Putty to create the SSH tunnel.

You would use the following information to setup Putty:

SSH Tunnel Settings to Connect Plex Using Putty
GatewaySource PortDestination
[Plex Server IP Address]8888localhost:32400

Claim Your Plex Server

Once you have connected to the local Plex Web App, you can now claim your server. to claim your Plex server, using the following steps:

  1. From the local Plex Web App, click the Settings icon.
  2. Under the Settings section on the left, click the General option.
  3. Click the CLAIM SERVER button on the right.
    Steps to claim a Plex server.
    Steps to Claim a Plex Server
  4. You will be asked to sign in to complete the process of claiming your server.

After completing the above steps, you should now have claimed your Plex server. At this point you will have a new Plex Authentication Token generated for the server, which will be used to make requests to plex.tv.